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Personal Data + Cookies Policy

The policy below details the data protection and cookies policy of VOLCAN AZUL (the “Company”) with regard to personal data provided on the website (www.volcan.com) (the “Site”). The Company respects your concerns regarding the confidentiality of personal information and data provided by you. By providing your personal information and data, you consent to the use, analysis and, where applicable, disclosure of such information under the terms and conditions outlined below.

General information

The Company may collect personal data via the Site from users in relation notably with documents or services request, visit booking or subscription to certain services or purchase of products or services (eg last + first name, e-mail address, age, city, state and country of residence, telephone number).

Right to access, correct and delete data and to object to data processing

You are entitled to access, correct and delete your personal data, and to object to the processing of such data. You are also entitled to object at no cost to the use of your personal data for commercial prospecting messages. You may exercise these rights, at any time, by writing to the following address: Volcan, 1 California Drive, Yountville, CA 94599 or by sending an e-mail to info@volcandemitierra.com.

You are also entitled, if relevant, to change your choices previously expressed via your account or using unsubscribe links contained in our prospecting messages sent by e-mail.

Management of personal data

3.1 Purpose of data collection

The Company collects your personal data via the Site only for the following purposes:

handling of customer relation and prospects,
commercial segmentation, personalization of our services and communications,
sending information about the Company and its activities and advertising or commercial prospecting messages in compliance with your choices about commercial prospection,
statistics, studies and analysis, marketing, improvement of the Site, products and services of the Company,
booking of visits,
set-up of a personal account in compliance with your choices about commercial prospection.

Mandatory information must be entered in the information fields marked with an asterisk in the data collection forms. If these fields are not completed, we are unable to address your query or to provide the services requested.

To express your preferences about commercial prospection or to change your previous choices, we invite you to consult the section “RIGHT TO ACCESS, CORRECT AND DELETE DATA AND TO OBJECT TO DATA PROCESSING” above mentioned.

3.2 Retention of data

Data is retained for a period appropriate to the purposes for which it was collected and is, in any event, destroyed at the end of such period.

3.3 Data recipients

The Company is the recipient of the data.

The Company may share your personal data with other entities of the Moët Hennessy group either in France and abroad, for customer/prospect relationship management, commercial prospection, studies and statistics in compliance with your choices about commercial prospection.

Except the cases above mentioned, the Company may communicate your personal data to third parties only provided that:

you have given your prior consent to such communication to a third party, and/or,
the Company has to share such information with third parties in order to provide the products or service you have requested, and/or,
the Company is required by a judicial authority or any other administrative authority to provide it with such information.

3.4 Transfers of your personal information

The Company is an entity of the Moet Hennessy group which operates its businesses worldwide. Your information may thus be sent to other entities of the Moet Hennessy group or to our service providers, including to countries which do not have data protection laws, for the purposes identified in this policy. Such transfers occur in conditions enabling to ensure the protection and security of your personal data, notably due to implemented contractual guarantees or, as the case may be, for transfers to the United States, under the guarantees held set under the Safe Harbor, in order to ensure a satisfactory protection level, in accordance with the applicable regulation.

3.5 Data security and privacy

The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties.

However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet.

Cookies

The Company uses cookies (“Cookies”) or similar files on the Site in order to facilitate your navigation onto the Site. These Cookies allow a better quality of service of the Site by recording information related to your navigation onto the Site.These Cookies do not allow us to identify users individually and their duration is strictly limited to the duration of your browser session.

Unless you prefer to disable these Cookies as indicated below, the following Cookies will be placed on your terminal:

has_js

To check if Javascript is activated on the user’s browser in order to adapt the display of certain contents of the Site.

SESS + User_ID

To give and recognize during a single user session his/her session ID in order to avoid to ask again the requested information (age, country of residence and if relevant his/her login and password) during a same navigation on the Site.

__utma, __utmb, __utmz

Webanalytics Cookie from Google analytics enabling to collect statistical and anonymous information about Site navigation (notably seen pages, date, time and duration of connexion).

You can disable Cookies in your web browser. However, this may disable all cookies used by your browser, including those from other websites, which may cause certain settings or information to be altered or lost. Disabling cookies may change your browsing experience on the Site, or may make navigating around the Site more difficult.

You can disable cookies in your web browser as follows:

Microsoft Internet Explorer 6.0 and above: Go to “Tools”, then “Internet Options”.
Click on the “Privacy” tab.
Use the cursor to select the level you require.
Microsoft Internet Explorer 5:
Go to “Tools”, then “Internet Options”.
Click on the “Security” tab.
Select “Internet”, then click on “Custom Level”.
Under “cookies”, select the option you want.
Netscape 6.x and 7.x:
Click the “Edit” menu, then “Preferences”.
Privacy and security.
Cookies.
Firefox:
Go to “Tools”, then “Options”.
Click on the “Privacy” setting.
Safari 3.x for Mac OS X:
Click the “Edit” menu.
Click the “Preferences” option.
Click the “Security” option.
Click “Display cookies”.
Chrome
Select Settings.
Click Show advanced settings.
In the “Privacy” section, click the Content settings button.
In the “Cookies” section, you can change the cookies settings.

Changes to our privacy and cookies policy

The Company may make changes to this policy. We will ensure that you are informed of such changes, either via a special message on the Site, or via a customized notice, for example when we send newsletters.

Protection of persons under legal alcohol consumption and purchasing age

As the access to the Site is governed by Terms + Conditions, the Company does not collect any data or information concerning persons who are under legal alcohol consumption and/or purchasing age in their country of residence.

Social Media Personal Data Policy

Last updated: 09 October 2014

The policy below details the data protection policy (the “Policy”) of VOLCAN AZUL, a United States company having its registered address 1 California Drive, Yountville, CA 94599, (the “Entity”), with regard to personal data provided on this page or account (the “Medium”).

Entity respects your concerns regarding the confidentiality of personal information and data provided by you. By providing your personal information and data, you consent to the use, analysis and, where applicable, disclosure of such information under the terms and conditions outlined below in addition to the privacy policy of the platform featuring the Medium. This Policy is without prejudice to the privacy policy of the platform featuring the Medium and is not intended to contravene, replace or supersede such platform’s privacy policy.

General information

Subject to the Platform’s privacy policy, Entity may collect personal data via the Medium from users in relation notably with information, documents or services request, or subscription to certain services.

Right to access, correct and delete data and to object to data processing

You are entitled to access, correct and delete your personal data, and to object to the processing of such data by Entity. You may exercise this right, at any time, by writing to the following address: Volcan, 1 California Drive, Yountville, CA 94599 or by sending an e-mail to: info@volcandemitierra.com.

Management of personal data

3.1 Purpose of data collection

Entity may collect your personal data via the Medium only for the following purposes:

sending information about Entity and its activities and, with your consent, advertising or business prospecting messages,
statistics, studies and analysis, marketing, improvement of the Medium, products and services of Entity,

3.2 Retention of data

Data is retained for a period appropriate to the purposes for which it was collected.

3.3 Data recipients

Entity is the recipient of the data. Entity may communicate your personal data to third parties only provided that: you have given your prior consent to such communication to a third party, and/or, Entity has to share such information with third parties in order to provide the products or service you have requested, and/or, Entity is required by a judicial authority or any other administrative authority to provide it with such information. For the purposes (i) of technical management of the storage of your personal data and (ii) of managing the treatment activities, your data may be stored on a centralized basis on servers hosted by Entity’s provider in compliance with the applicable laws.

3.4 Data security and privacy

Entity makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, Entity does not control each and every risk related to the use of the Internet, and therefore warns the Medium users of the potential risks involved in the functioning and use of the Internet.

Changes to our privacy policy

Entity may make changes to this policy. We will ensure that you are informed of such changes, either via a special message on the Medium, or via a customized notice, for example when we send nominative information.

Protection of persons under legal alcohol drinking and purchasing age

As the access to the Medium is governed by Terms + Conditions, Entity does not collect any data or information concerning persons who are under legal alcohol drinking and/or purchasing age in their country of residence.

Social Media Terms + Conditions of use

Last updated: 9 October 2014

The content on this page or medium (“Medium”) is edited by VOLCAN AZUL, a United States company having its registered address 1 California Drive, Yountville, CA 94599, (“Entity”).

Any use of this Medium by any person (“you” or the “user”) is governed by these terms + conditions of use (Terms + Conditions”). The purpose of these Terms + Conditions is to define the conditions of access, navigation and use of the Medium in addition to the terms and conditions of use of the platform featuring the Medium. These Terms + Conditions are without prejudice to the terms and conditions of use of the platform featuring the Medium and are not intended to contravene, replace or supersede such platform’s terms and conditions of use.

By accessing and using this Medium, you accept without restriction to apply these Terms and Conditions as well as the provisions concerning the protection of personal data (read the Personal Data Policy).

Entity may revise or update these Terms and Conditions and the Personal Data Policy at any time and without notice. It is your responsibility to re-read these Terms and Conditions and the Personal Data Policy on a regular basis.

Entity provides this Medium only for persons who have reached the legal age to consume and/or purchase alcoholic beverages (whichever is the higher) in their country of residence and provided that the consumption and/or purchase of alcoholic beverages is legal. If no such laws exist in your country of residence, you must be over 21 to access the Medium.

This Medium is not intended to be seen in countries with restrictions on advertising on alcoholic beverages.

Moët Hennessy and its Maisons believe that their high-quality products should be enjoyed in moderation, according to the art of tasting.

To consolidate its commitment, Moët Hennessy actively participates in various sectoral organizations promoting responsible consumption.

Access to the Medium

Necessary hardware and software to access Internet and this Medium are under sole liability of the users.

Entity reserves the right, in its absolute discretion, to suspend or terminate access or navigation to all or part of the Medium and/or its content and/or the available services without prior notice and without entitling any user to claim any indemnity or compensation.

It is forbidden to do anything in order to obtain unauthorized access to the Medium.

Links

The Medium may include links to other web sites or other internet sources (including any source proposed by the platform featuring the Medium). As Entity cannot control these web sites and external sources, Entity cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources. Furthermore, Entity cannot be held responsible for any demonstrated or alleged harm or losses resulting from (directly or indirectly) or in relation to the use of, or the fact of having had confidence in, the content, goods or services available on these web sites or external sources.

User responsible behaviour

Each user warrants:

to be of minimum age legally required to consume and/or purchase alcohol in accordance with the regulations of user’s country of residence,
to use the Medium for user’s personal and lawful use only, excluding therefore any other commercial use without the prior written consent of Entity,
to provide, when relevant, personal data being true, up-to-date and accurate.
When using the Medium, users must behave responsibly, lawfully, with courtesy and respectful towards other users, Entity, its subsidiaries, affiliates and third parties.

User must notably refrain from:

sending or forwarding by e-mail or by any other mean (including by sharing) any content of the Medium to persons under the legal alcohol drinking and/or purchasing age in their country of residence or residing in a country restricting or prohibiting the advertising of alcoholic beverages,
uploading, displaying, sending by e-mail or by any other mean any illegal, detrimental, defamatory, offensive, racist, vulgar, obscene, threatening, violent, against decency, infringing third parties rights, chocking or disparaging content or the like,
uploading, displaying, posting, sending by e-mail or by any other mean any unsolicited or non authorised commercial or promotional content, junk mails, spams, chains or any other solicitation,
uploading, displaying, sending by e-mail or by any other mean any file containing viruses, codes, text files, software or similar items which could disrupt, interrupt, destroy, damage or limit functionalities of any software, hardware or telecommunication material,
disrupting or interrupting the Medium, its servers or networks connected to the Medium, or infringing the related requirements, procedures or rules,
infringing (including any attempt) the Medium functioning, notably by exposing the Medium to viruses, creating an overload of consultation of the Medium or its servers, sending “spams” or overloading the Medium messaging system,
consulting privileged or non public information or accessing a server or account for which the user is not expressly granted access to,
trying to assess or test the Medium vulnerability, breaching security or authentication measures of the Medium without the prior written consent of Entity,
conducting any illegal activity or any other activity likely to infringe rights of Entity, its subsidiaries, affiliates, providers (including technical providers and contractors), customers and third parties, as well as refrain from encouraging thirds to do so,

Each user must comply with any and all applicable regulations, laws and rules related to user’s behaviour on the Internet, transmission of technical data and in respect of platform rules.

When relevant, Entity reserves the right in its absolute discretion to terminate or withdraw any user’s access to the Medium without notice in case of breach of the user’s obligations under these Terms + Conditions, without prejudice to claim damages to such defaulting user to the fullest extent permitted by law.

User generated content

When relevant, users are solely liable of any content they may post or upload onto the Medium and the consequences of disclosing or broadcasting such content. Entity does not adhere or approve any content, opinion, suggestion or notice generated by users and Entity declines any and all responsibility and liability in respect of any such content.

However, Entity reserves the right, but not the obligation, to monitor use of the Medium and to remove any content which, in its sole discretion, would breach these Terms + Conditions, may be offensive, illegal or otherwise objectionable in any way.

User accepts that Entity may freely and peacefully use, at no cost and without any restriction and time limit, any content posted onto the Medium. This includes the communication of any such content onto the Medium as well as its communication and reproduction on any other mediums of whatever nature for the promotion and advertising of Entity, its products and services.

Protection of the Medium content

The Medium and each of its elements (including all text, images, sound, video, designs, trademarks, logos and other material on or accessible via the Medium) as well as any software required to be used in relation to the Medium (the “Content”), may contain confidential information and information that is protected by intellectual property rights or other legislations. Unless otherwise expressly stated on the Medium, Entity exclusively owns all intellectual property rights related to the Content and Entity does not grant any user with any license or other right other than a right to view the Medium.

The reproduction of the Content (in whole or in part) of the Medium is authorized for the sole purpose of information for a personal and private use. Any reproduction or use or other exploitation of Content for any other purposes (whatever the manner or the kind) is expressly prohibited.

Users must not copy, modify, create derivative pieces of work, assemble, decompile, assign, sub-licence or transfer in any way any content of the Medium or any material related to the Medium.

Personal data

Entity may not have any control over personal information disclosed by users of the Medium.

Entity invites users to consult the Personal Data Policy which indicates the provisions implemented to guarantee the treatment of personal data by Entity.

Responsibility

Entity endeavours to ensure as far as possible, that the information provided on this Medium is correct and up-to-date. However, Entity can not guarantee the correctness, accuracy or exhaustiveness of the information provided on the Medium.

Entity allows free access to the Medium and declines all responsibility and may not be held liable in any case:

for any interruption in provision of the Medium or services accessible via the Medium,
for the occurrence of bugs, viruses and similar technical issues adversely affecting your ability to access this Medium,
for any inaccuracy, isolated and unforeseen error or omission relating to information or Content available on the Medium,
for any damage resulting from a fraudulent intrusion by a third party,
and more generally, for any direct or indirect or consequential harm, loss or damage, whatever the cause, origin, nature or consequences, which may occur as a result of any type of access to the Medium or any inability to access it or the credit given to any piece of information coming directly or indirectly from the Medium